Online Return Policy

To return your purchase, please email us at thecobbler@shaw.ca - Items must be shipped back within 7 days from receiving them. All items must be in new, unworn condition, including all insoles & come in the original box.  The customer is responsible for the cost of shipping the product back or returning the product in-store. This includes purchases with free shipping, this is one way shipping only.  Please note that we do our best to represent the true color & finish of our products in photos.  If you have questions or concerns about color or finish, please reach out to us prior to making your purchase. Our in-store return policy is different from our online return policy.